Emma enquires about 23 High Street on a portal. The branch closed at six.
Reply inside the minute — friendly, accurate, clearly identified as your AI assistant. Answers the garden and parking questions from your verified listing facts.
In conversation Emma mentions she's a buyer with a house to sell in Bristol and a mortgage agreed in principle. Captured, scored, attached to her record.
Saturday 10:30 offered and booked into the diary. Vendor notified. A task is raised for the branch to call Emma about valuing her own home.
The morning brief: “New qualified viewing Saturday — Emma, selling in Bristol, AIP in place. Valuation opportunity — call today.”
Reminder to Emma with directions. Vendor reminded to be out by 10:15.
The 24-hour follow-up. Emma loves it; she's worried the boiler looks old. Logged honestly — including the awkward bit.
The vendor's weekly report writes and sends itself: 214 views, 9 enquiries, 2 viewings, feedback themes and a recommendation to hold at the guide.
A pricing question answered with real sold comparables, not sales talk. Second viewing booked around the vendor's work pattern.
Emma offers £458,000, subject to survey. Captured word-for-word; the vendor is informed at once and both sides receive written confirmation that evening.
The vendor declines, holding closer to the guide. Al carries the message with care — no games, no invented rival buyers.
Improved offer at £465,000 — and Emma asks you to value and list her Bristol home. One conversation, two pieces of business.
The vendor accepts. Compliance checks clear. Confirmations issued to both parties in writing.
The file — buyer, seller, solicitors, funding, the whole story — flows into progression. Memorandum out to all four parties. Nothing re-typed. Chasing begins.
The point of the story
The enquiry that today dies overnight became a qualified viewing while the branch slept. The follow-up that today depends on memory ran itself. The offer reached the vendor in hours, not days. The sale entered progression with zero re-keying — and the buyer became your next instruction. Now multiply that by every listing, every buyer, every branch, every day.
Live in a week, not a quarter
Connect
We link Al to your listings, your diary and the channels your enquiries already arrive on. No migration.
Teach
We load your verified property facts and your tone of voice, and agree what Al may do on its own.
Shadow
Al drafts, your team approves. You watch every reply before it goes out until you're comfortable.
Release
Turn on out-of-hours first, then full autonomy. You can dial it back at any moment.